Terms & Conditions

1. Introduction

1.1. These terms and conditions govern your use of Soquik, a fashion delivery platform provided by Soquik Technologies Pvt Ltd, located in Delhi, India.

1.2. By using our website or services you accept these terms in full. If you disagree with any part of these terms, please do not use our services.

2. Use of the App

2.1. You must be at least 18 years old to use our services. By using our services you represent and warrant that you are at least 18 years old.

2.2. You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the services.

2.3. You must not misuse our services by introducing malicious code (viruses, malware, etc.) or attempting unauthorized access to any portion of the service.

3. Account Registration

3.1. Certain features may require account registration. You agree to provide accurate, current and complete information when registering.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3.3. Notify us immediately if you suspect any unauthorized use of your account.

4. Orders and Payments

4.1. By placing an order you offer to purchase a product subject to these terms.

4.2. All orders are subject to availability and confirmation of the order price.

4.3. We reserve the right to refuse or cancel any order for any reason, including product unavailability or pricing errors. If we cancel an accepted order, we will notify you and refund any amount paid.

4.4. Prices are subject to change without notice. We may modify or discontinue products at any time.

4.5. Payments may be processed through third-party payment processors. You agree to provide accurate payment information and to comply with the terms of those payment processors.

5. Delivery

5.1. We offer delivery services in selected locations. Delivery times depend on product availability and your location.

5.2. We will use reasonable efforts to deliver within estimated timeframes but are not liable for delays caused by factors outside our control.

6. Returns and Refunds

6.1. Returns and refunds are handled under our Returns & Refund Policy, available on the site.

6.2. To initiate a return, contact customer support within the specified return window.

6.3. Items should be returned in their original condition, with tags and packaging intact unless otherwise specified.

7. Intellectual Property

7.1. All content on our site — including text, graphics, logos, images and software — is the property of Soquik or its licensors and is protected by applicable copyright and other intellectual property laws.

7.2. You may not copy, reproduce, republish, upload, post, transmit or distribute any material from our site without our prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Soquik and its affiliates will not be liable for any indirect, incidental, special or consequential damages, or loss of profits, revenue, data or goodwill arising from your use of the service.

9. Indemnity

9.1. You agree to indemnify and hold harmless Soquik, its officers, directors, employees and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the service or breach of these terms.

10. Modifications to Terms

10.1. We may modify these terms from time to time. Updated terms will be posted on this page and will take effect immediately upon posting unless stated otherwise.

10.2. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

11.1. These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Contact Us

12.1. If you have questions about these terms, contact us at support@soquiknet.com.